Are carcasses are made from Egger 18mm solid MFC (melamine faced chipboard) Egger is the market leader in MFC which suits our product very well. The Carcasses are 18mm solid MFC all-round, there is a 48mm void on the base carcasses and 15mm on the wall units, all edges are edged in 1mm pvc edging, base units have one shelf and wall units come with two shelves. The carcasses are glued and doweled together which provides a very strong construction and rigidity. If you have restricted access to your property we can provide the kitchen fully cam and doweled so that you could break the cabinets down to gain access to your property, we would not be able to help you with this.
Are the doors Soft Close?
Yes all our doors are soft close, we use top of the range Blum door hinges, this hinge has an integrated soft close mechanism within the hinge, please see downloads and carcass specification page for more details.
Are the drawers Soft Close?
Yes all the drawers are soft close, we use top of the range Blum Antaro drawer boxes, they come in white as standard and the pan drawers have high solid box sides.
Carcasses come with a lifetime warranty against manufacturing defects.
Blum hinges and drawers come with a lifetime warranty against manufacturing defects.
Price groups 1, 2 and 3 doors come with a 6 year warranty against manufacturing defects and have a Fira Gold product certification. Price group 4 doors come with a 3 year warranty against manufacturing defects. Fira Gold Award is the ultimate mark of product excellence within the furniture industry and provides a solid reassurance that a product meets all necessary standards.
Are the carcasses colours co-ordinated with the doors?
Yes the Carcasses are colour co-ordinated with the doors; the door manufacturers recommend the colour of the carcass to match the door. If there isn't a match from the door supplier we will endeavour to get the closest match possible.
I would like a different carcass colour?
If you contact us we will happily give you the options available in carcass colours.
How long will it take to get my kitchen?
Our lead time is generally between 3-8 weeks depending on what door you have chosen, painted doors generally take longer than vinyl wrapped doors.
Why do some doors have silver backs?
The Zurfiz Collection price group 3 some of these doors have silver backs, Ultragloss Plum, Ultragloss Saffron, Ultragloss Japanese Pair, Ultragloss Macassar, Ultragloss Noce Marino, Ultragloss Metallic Anthracite, Ultragloss Metallic blue, Ultragloss Metallic Champagne, Ultragloss Metallic Basalt. These doors would come with a silver carcass unless otherwise requested.
Why do my panels have silver backs?
The Zurfiz Collection price group 3 some of these panels have silver backs Ultragloss Plum, Ultragloss Saffron, Ultragloss Japanese Pair, Ultragloss Macassar, Ultragloss Noce Marino, Ultragloss Metallic Anthracite, Ultragloss Metallic blue, Ultragloss Metallic Champagne, Ultragloss Cashmere, Ultragloss Metallic Basalt. These Panels would come with a silver carcass unless otherwise requested.
What is a Vinyl wrapped door?
Vinyl wrapped doors have an MDF core which is routed out to the desired size and pattern, it then has a vinyl covering placed over the top which is then heat shrunk and bonded to the MDF, the vinyl is a mixture of PVC and PET which is very hard wearing and durable.
What are Acrylic Doors?
Acrylic doors are made from 18mm MDF and have a full high gloss Acrylic surface which gives off a deep shine.
Will the kitchen be wrapped in protection when I receive it?
The kitchen will be wrapped in either bubble wrap and or cardboard to protect the door and all external edges.
Deliveries are made by our own van and drivers; we will aim to provide you with a timed delivery slot keeping you informed of our progress by text or phone call. All deliveries are to ground floor address only, An able bodied person may be required to help unload at the delivery address.
What if I have any damages?
The delivery driver will stay with you so that you can check the kitchen as it is off loaded, if you/we find any damages then you/we would need to take photos of the damage and send them back to the office for
Returns & refunds?
Our kitchens are manufactured to order so we are unable take returns on these items once ordered, other non-made to measure ordered products you have the right to return to us at your own expense, a restocking charge may apply.
What if I have any damages?
The delivery driver will stay with you so that you can check the kitchen as it is off loaded, if you/we find any damages then you/we would need to take photos of the damage and send them back to the office.
Do we have a showroom?
Yes we have a showroom where you can come and see displays of our kitchens, for samples please go to our samples page and select your desired door.
Can you supply samples?
Yes we can supply sample doors and handles, please see our sample door page and Handles page, any samples ordered will be refunded against your kitchen. If you would like a sample of vinyl please contact us and we can send you a piece out by post.
Do we design kitchens?
Yes we can design your kitchen for you.
I can't see the kitchen i want?
If you can't see the kitchen you want or like please contact us, our website only shows a small proportion of what we can offer, we are not tied in with any door manufacturers allowing us to buy kitchen doors to suit every taste and budget.
Do we fit Kitchens?
We do not fit kitchens, we are a supply only kitchen company supplying kitchens and components nationwide, by self managing your own kitchen project you have the opportunity to save yourself hundreds if not thousands of pounds.